★★★ 32 real customer reviews average rating: 3.4 stars
3 Stars By T. Reed on 2013-02-16
I got this item because it looked great and seemed like it would fit my needs.. Well it didn't quite do that for me. First of all; when you lean back on the massager, it doesn't sit on your shoulders like it does in the picture. If you want a good shoulder massage from it, you have to hold the shoulder portion down yourself. The little elastic piece that is supposed to help keep it snug, slips off the knob that it's supposed to wraps around.. Basically it's a really good idea but really needs to be made better.. I would not recommend this item. (A good suggestion would be to put some kind of wire in the shoulder portion so you could shape it to fit your individual build better and use a better hook method on the elastic portion).
1 Stars By Kitchen Queen on 2015-05-25
First one received had defective motors. Replacement has unpleasant neck motor vibration and batteries hard to install or remove (battery holder slightly too small.). Neck is not soothing vibration. Apparently quality at Conair isn't a concern any more. This used to be a good massager for neck and back, and useful for dealing with my inflammation flares.
2 Stars By Jo-Ann M. on 2015-04-13
I am somewhat happy with this Neck & Back Massager
I am somewhat happy with this Neck & Back Massager. It helps some. I am not crazy about using Batteries. I thought it was an Electric Massager. So I am looking now for something like this that is Electric. But this Battery one does not fit the neck very well. Have to hold it in place to feel the massage.
1 Stars By Mary Kingsley on 2014-04-13
Not at all what I wanted
This contraption is NOT user-friendly, is apparently made for non-human bodies as it does not touch any part of the neck as it claims, and the on/off buttons are rediculously pathetic. I am NOT happy with the thing and have thrown it in the trash.
5 Stars By haggarella on 2017-07-26
I love it! I have Spinal issues and those great
3 Stars By TJ on 2015-02-14
Wanted to love it.
This item concept is great! The ice pack is a huge bonus for neck pain relief!
For me, I need massage. This is all vibration so it didn't work for me. Vibration is intense and I don't do well with vibration at all -- makes me feel motion sick.
Good product- but does not "massage" it vibrates.
5 Stars By Kelly A. Distler on 2013-11-14
This massager is great for my neck and back. When I feel tense or sore I put this on and sit back and relax.
4 Stars By BTA-MALL Customer on 2013-02-08
It offers a good neck or back massage as well as good support for neck and head. I use mines constantly.....batteries last long enough, except when it gets left on by mistake.
3 Stars By BTA-MALL Shopper on 2017-02-16
Serves the purpose... for a truck driver ...
Serves the purpose...for a truck driver!
5 Stars By clarence on 2015-11-24
It works well but you need AA batteries. I had no problems with the way it works. 2batteries required not included.
A very good product the only thing it need batteries not included AA two. Other than that the product is very effective.