5 Stars By JRHark101 on 2015-11-09
the seat on the old one was like sitting on a board
Ok I'm 36 years of age I weigh 225lbs.. I had back surgery almost a year ago come to find out there is a under lying problem with my central nervous system my balance is off and I can't walk for long periods of time I bought my rollator from a different company. I have a different rollator previously, it has 6 inch wheels and a nightmare to use outside in gravel or grass, the seat on the old one was like sitting on a board. Now on with the drive medical rollator, this is like a Cadillac or any other high end car compared to the old one I can push this around with ease in my gravel driveway or out through the yard. The BIG wheels make a BIG difference. Folds up and the handles collapse easily it fits in trunk of car nicely it's a little lighter then my old one. The seat on the drive medical rollator isn't quite like your lazy boy but it's pretty darn comfortable. I can sit on this for hours if need be the old one I was lucky to make it 10-15 minutes. I would highly recommend this unit if you wanna get out in gravel drive or make a trip out to the garden or flower bed. You will not be disappointed. The last photo or the close up photo is how you adjust the height of your hand grips. Thank you and I hope you enjoy your as much I do mine!!!!
1 Stars By D. Dumais on 2016-11-18
Caution - Not what they used to be.
A long time fan of the Drive Nitro Series, I have had two walkers from amazon (this one and a tall version) fail now with a new design choice. You don't get to see it in the picture, but if you are like me. you might get the newer model with the flat bracket support for the front wheels. This picture model has the solid steel bar holding the larger front wheels on, Solid, strong. The models they sent me had a cheap front flat bracket that has a weakness on its bent corner.. So if your sitting on the walker and slide to the right or left there is a chance the bracket crumbling in and the tire folding over dumping you to the floor.
Not sure what they were thinking, I guess it's cheaper steel means more profit. I for one can't be falling, I am hurt enough and I wouldn't want my loved ones falling either.
You might get lucky and get the older model with the rigid steel, but you're not going to be able to tell. I hope they change their minds and revert back to the old safer design. I had two new models break in under three months, yet my older model is still workable, if not a bit time worn around the edges, after two years.
So I am out $400 plus considering I bought two differnt models, and now looking for something a bit safer. Just a heads up, it's not what it used to be.
Shame. they were wonderful
1 Stars By Todd on 2015-11-14
Look for another brand
My grandmother loved this at first. It was so stylish, like her own personal hot rod. It worked well, the height was adjustable. Had a good number of nice features. Plus, the manufacturer claims it has a 5 year warranty. Fantastic! When it broke we thought, no problem, we can just contact Drive's customer service and they will send us a part... WRONG
I spent about 3 hours dealing with their customer service, just trying to get the correct part. Turns out, they only have full kits. That's fine, but they also can't guarantee that the part I need (brake cable wire) is included in this kit. Plus, the kit costs $50. That's right! Even if under warranty, you cannot get replacement parts from the manufacturer for free. They told me the only way to get this part at no cost is to go through the repair center at the place you originally purchased this. BTA-MALL of course does not repair these items. The next option is to go to another supplier, like a small medical shop. Ok, fine. But they need a serial number to be able to get the part at no cost, and to provide the labor, which, unless microscopic, these walker do not have.
Bottom line is that even though it was a good walker for a little less than a year, if you buy something with a warranty, you expect to be able to use it for the warranty period. This item does not last, and the warranty is impossible to use if purchased on BTA-MALL. Do not buy this walker.
5 Stars By Barbara S. on 2015-07-14
No Assembly required... so easy for a person with limitations
I love this Rollator and I have had it since June, 2015. It is easy to walk with, I love the fabric strap for your back instead of a metal bar, the carrying bag in front is very handy for your purse, cell phone etc. It has easy to use brakes for walking down sloping driveways or streets. I put a small pillow in the bag to place on the seat, as there is a handle on the seat and if you sit for a long period of time, it can be uncomfortable. It is easy to collapse and very light. I have limitations and I can collapse the rollator and lift it into the back seat of my car behind the drivers seat with hardly any effort. The thing I was most impressed about was it came all in one piece and all you had to do was take it out of the box and you were ready to roll NO ASSEMBLY NEEDED...
5 Stars By Gary Mutton on 2015-04-14
92 YR. OLD WWII VET (ex POW) LOVES IT!
BOUGHT THIS FOR MY 92 YEAR OLD DAD, HE LOVES IT!!!! IT IS THE ROLLS ROYCE OF WALKERS! SEAT IS COMFORTABLE AND THE BACKREST IS WONDERFUL. THE ADJUSTABLE LENGTH HANDLES WORK EASILY AND HE CAN FOLD IT HIMSELF AND PUT IT IN THE BACKSEAT OF HIS CAR BY HIMSELF. DON'T SETTLE FOR LESS!!!!
5 Stars By Valerie on 2013-07-25
Love my walker!
This is wonderful! It's small enough so I can use it in my small house and hotel rooms. It folds like a wheelchair does so it does'nt take up alot of space. It is light weight so its easy to pick up but sturdy enough to support my weight. I also like that the brake lines are hidden so they don't get in the way. I would recommend this to anyone and I would buy it again.
2 Stars By Chace on 2017-04-18
This is a great walker and my mom loves it but one of the wheels is loosening and the ball bearing have fallen out after a short period of time using it so now she is afraid to use it. Mom has returned to her old walker until I can figure out what to do.
1 Stars By BTA-MALL Customer on 2017-04-27
Poor wheel construction
The wheel collapsed while my mom was sitting on it. The steel bent rather easily. Very inconvenient, leaving us without assistance in a crowded area.
5 Stars By RoJo on 2017-07-06
This walker is a keeper!
Just got back from two weeks in Ireland and England - first trip with this rolling walker, and it was great! If I had traveled with only my hurry-cane, I would not have been able to walk as much, or get around as well as I did with this walker. I used it to go to the door of my plane, folded it up, and put on a couple of inexpensive straps to keep it in the locked position while it went into the hold. It was brought back to me at the door of the plane when I landed. I walked on pavement, dirt, grass, cobblestones, and bricks, and down a gravel sloped path, and back up again. When I grew tired, hot, or was listening to someone speak, I was able to sit down. I like the back rest - very comfortable; and the bag with storage held my raincoat and a water bottle. I was even able to carry it up and down steps (in the locked position) while riding the tube (subway). And an unexpected benefit - I could put my big suitcase horizontally on the seat, with a bag on top, and was able to manage my own luggage that way without needing assistance! I have already recommended this walker to a friend. I am an overweight, 64 year-old-woman with multiple leg and ankle issues. This walker is a keeper!
1 Stars By Janine E.B. Brown on 2017-02-16
Bitter disappointment. My Mother is dependent on a rollator and the front wheel has fallen off three times and now all the ball bearings fell out. She has only had 2 months. On the positive side after 20 minutes on the phone the company agreed to send out a new one. I just hope the bad one we received was a fluke. But know the large front wheels are hard to rotate and somewhat cumbersome, and the storage is low requiring a lot of bending - hard on an 80 yr olds back!