5 Stars By Agent86 on 2014-07-20
This review is for those less familiar with terminology/settings for these types of devices
I moved into a new place in LA recently and needed a reliable wireless cable modem & router that was compatible with Time Warner, as I work from home from the computer doing remote software configuration and hold a lot of shared-screen net meetings every day. Although some will advise you to get a separate modem and router rather than a combined unit, I decided to try this combo modem/router ("gateway"), and in 2 months of use, it's been very fast, reliable, and perfect for my needs.
For those who aren't sure what is meant by "dual band," it means that when you go to connect to a wireless network, you'll see two signals there coming from this router that you can connect to (using the default password provided on a little sticker on the unit itself). The 2.4 GHz band connection is slower and likely more congested with most of your neighbors who are probably using this band, but it has a longer wireless range than the the 5 GHz band, which is likely much less congested due to the need for both a 5 GHz capable router as well as a 5 GHz capable wireless card in your computer or device, and much faster (double for me), but with shorter range.
Unless/until you change them using the Genie software (covered below), they'll probably show up in the list as something like NETGEAR for the 2.4 band, and NETGEAR 5G if your wireless card is 5 GHz capable. It's usually a good idea to change these to something more unique so that potential hackers don't know what router/gateway you are using. On with my personal results . . .
I don't like wires, so I only connect wirelessly, and I can only tell you what my wireless connection results have been living in a 1000 sq. ft., 2 bedroom condo in the heart of Los Angeles where right now I'm seeing 16 other 2.4 GHz wireless networks and one other 5 GHz.
Range - While the range is shorter on the 5 GHz signal, for me, it only goes down 1 bar if I move to another room, but this is going to vary by your own floor plan, walls between rooms, how congested your area is with others connecting on the same band and channel, etc.
Speed - I just ran a test while writing up this review and got 104.14 Mbps download and 11.10 upload speeds on the 5 GHz band. I normally get anywhere from 80 Mbps or so at the most congested times of day, to a high of almost 110 Mbps on the 5 GHz band, and anywhere from 40 to 50 Mbps downloads speeds on the 2.4 band, and consistently 10 Mbps or so upload speed on both bands. Again, keep in mind that the speed you may get will depend on what speed you pay your Internet provider for, whether your wireless card is capable of receiving the 5.0 signal to get the faster speed this modem is capable of, network congestion, etc.
Oddly, the card in my newer computer isn't 5 Ghz capable, so I don't' see that network connection in my list when logging on from that computer, while the wireless card in my older computer is 5 GHz capable. Also, my old iPhone 4s isn't, while my iPad 4 is. But for me, getting speeds of around 50 Mbps pretty consistently on the 2.4 band in a congested area with 4 devices connected (not including my wireless printer) is far more than I need to do anything I do with my computers.
Reliability - What was most important to me was reliability with no dropped connections while I'm working, and so far it's been rock solid. In over 2 months, I've had a total of one time where it disconnected at about midnight for about 10 minutes and then connected on its own again without my needing to do anything. I suspect the drop was the cable company and not the unit. I have not had to reset the unit even once.
One more thing I'm pleased about is that my Brother MFC-7860DW wireless All-In-One printer (in a different room than this Netgear Gateway) has no issues scanning wirelessly with this. I was a little concerned because I temporarily lived in another condo for 2 months while waiting to move into this one, that place had a Netgear Gateway, and I couldn't get it to scan wirelessly, something I never had a problem with when I was using my DSL wireless modem from AT&T. This is important for me because I sometimes have to sign and scan documents to send, and it seems like everyone has moved to emailing scanned documents instead of faxing.
I found the Netgear Genie software intuitive and easy to use/navigate. To log in, simply type 192.168.0.1 into the address bar in your browser, or "routerlogin.net" (works the same). There, you'll see a place to type in a username and password. The default username "admin," and the default password is "password" (unless/until you change it), and you're in!
From there, you can do all sorts of things including seeing what channels your neighbors are on so that you can pick a less congested channel. I let the software choose the least congested channel for me (choose "Auto" for this). You can also change the default connection password from the one on the sticker on your Netgear unit if you want, see the status of your cable connection (good, fair, etc.), a network map showing the number of devices connected to the router/gateway, what they are (if you see something unfamiliar, someone might be on your network), set parental controls, and even enable a "Guest" wireless network that visiting guests can use to connect, separate from your own so that you don't have to give them your connection password.
One last thing. From the other reviews I've read, you can't connect to a VPN (Virtual Private Network) with this unit. If you don't know what that is, you probably don't need to care. Until recently, my work required using a VPN for certain things. Fortunately, this is no longer the case. Otherwise, this device wouldn't work for my needs.
I hope this review helps others who have either already purchased it, or might be considering it. Again, I can only give you my experience with this device after using it for 2 months. Your results may vary.
5 Stars By Jane Jones on 2016-10-03
Netgear N300 Wi-Fi DOCSIS 3.0 Cable Modem Router (C3000)
We had Time Warner Cable installed about a week ago and decided to purchase the Netgear N300 Wi-Fi DOCSIS 3.0 Cable Modem Router (C3000) instead of renting one. The installers set it up with no problems and said they were familiar with this modem router and it was an easy one to install. We have had it a week and after only having DSL for year (we live in a rural area where this was our only option for an Internet connection at 1.5 mbps). Now we have 50 mbps and love the speed we can load pages. The Wifi works great for my Kindles and laptop computer and not once in the first week have we been without service using this new modem router. If you want a router to Time Warner this one works great in Eastern North Carolina.
5 Stars By devsherrard on 2015-05-19
Super easy install, 5ghz band fast, 2.4 for older devices, and a secured network by default and even more to configure!
The 5ghz network on an as advertised 25mbps connection is getting 25mbps and above, It's like being hard-lined in. I've seen 28+ depending on time of day while the 2.4ghz network gets around 20mb on speed tests. Since most of our townhome neighbors operate on the 2.4 spectrum there's less band competition and potential interference to keep your speeds up. We live in a smaller home so I can't speak to the range, but if you're in an apartment it'll do just fine.
It Certainly does well for streaming. I haven't had a chance to dig into the advanced system management to configure the guest network and so on....
So far I am very pleased with the ease of set up, security, speed, size of this unit (much smaller than the rental unit). Also the lights are a lot dimmer than the bright white one's on Comcast's rental unit, which helps since the router/modem is in a common area and can be distracting in lower light.
Install guide, I was able to get internet in roughly 30 minutes.
1. Unplug the old unit before opening new unit.
2. Take a picture of MAC and Serial on the bottom of the NEW unit. Connect the CABLE and POWER. The tech will be resetting the modem.
3. Call your ISP, (Comcast, Charter, or whichever Regime controls your geographic area's internet) I haven't had much luck with online activations.
4. Say you want to activate a modem you purchased.
5. Provide tech with:
Model brand and name "Netgear N600"
MAC (from your photo or the bottom of the unit)
Serial (if needed)
6. Wait for reset signals and lights to be all solid.
7. Plug Ethernet/cat5 cable into computer when tech says to browse to a website and the UP, DOWN, and GLOBE/Connected lights are solid.
8. Run a speed test to make sure you're getting what you pay for.
9. If you'd like to change the WiFi network name, in a browser type in the IP address on the bottom of the of the modem and INCLUDE the HTTP:// portion with the numbers
10. A week or a few days later run a speed test or two again to verify your ISP hasn't sent any modem configuration resets on your new unit. They have been known to "accidentally" get throttled to a lower speed by a new modem config sent down by the ISP.
11. Happy Browsing!
5 Stars By Meera on 2017-03-21
a great product and customer service
I got this after I had problems with my ARRIS modem/router and returned it. No problems since then with NETGEAR, I was able to set it up myself which was hassle-free compared to the trouble I had to go through to setup and troubleshoot the ARRIS one.
Then, just a week ago, I changed my ISP and had some initial trouble trying to get connectivity, I called customer care and not only was I able to get through a technical service member but they were very supportive and immediately offered a replacement device (I was surprised). Only thing is it started working after I reconnected a couple of days later. They even called me to follow up and check if I still needed the replacement device. So great customer support. All in all, a great product and customer service (especially when you have to get through several minutes of waiting everywhere). That's precisely why I took the time to write the review.
5 Stars By Claudia Delemont on 2016-09-30
A great priced modem/ router combo for when my modem finally ...
Heck yes! A great priced modem/ router combo for when my modem finally gave in. Easy to set up and working great so far! The package contained instructions on how to get the serial number off your computer so just pull that up before you give your internet company a call (or while you are on hold) and you are good to go. Plus side: now that I have this, it cleaned up a lot of space rather than having the separate modem and router before. I see it didn't work for some reviewers but give it a shot ! You have 30 days to return it and I think it is well worth the savings.
4 Stars By Matt on 2016-10-15
5ghz Band dying after 2 years
I've had this router/modem combo for 2 years. It has worked as advertised since purchased. I originally had it in a 1,800 sq ft house, placed in a central location. As expected the 5ghz band lost a bar or two once you put a wall in-between yourself and the router. The 2.4ghz band gave me full signal in every part of the house and even in most of my .2 acre yard. My service then was through Cox Communications in Southern AZ at 50mbps. Since February of this year I have had it in Central TN with Comcast Xfinity at 25mbps and up until a month ago it was working well. Almost exactly at the 2 yr mark the 5ghz band started acting up. It kicks devices off and the speed dropped from 28mbps at install to only 4mbps currently. The 2.4ghz band is still going strong at 28mbps. I assume the problem at this point is the 5ghz band has simply burned itself out. I would give this combo a 3.5 if I could, simply because I think products such as this should easily last 3-5 yrs. It has, by no means, experienced "heavy" use and it's starting to crap out 2 years after purchase. I stuck with 4 stars because aside from dying so soon, it performed great up until this point.
5 Stars By Theresa Ayala on 2016-04-27
I was interested in purchasing a modem because I have to pay $10 a month for Comcast xfinity service if I use their box. After 10 months this unit will already pay for itself.
I started out buying a refurbished Aris unit that was supposedly compatible. That's two hours of my life that I'll never get back. The unit didn't work so I decided to buy new and went with this unit based on the reviews.
Within 15 minutes I was online. I opened the box, unplugged my current router/wifi unit, plugged this one in, logged onto the router (instructions on how to were included) and called Xfinity. Calling Xfinity was what took the longest as they had to activate it on their end. I waited about 10 minutes for my new modem to communicate with Comcast and then boom it was working.
Dare I say that it's actually faster than the previous modem? Maybe I"m just excited about saving $10/month. I highly recommend this unit. Our apartment is 1100 square feet and we keep the modem in a separate room. Internet is crisp and fast.
4 Stars By Gerald Arends on 2014-12-14
Comcast sent me several emails and phone calls to upgrade ...
Comcast sent me several emails and phone calls to upgrade my DOCSIS 2.0 modem so I opted for a combined modem and router. The speed has improved from 25 to 30 m down and 2 to 5 up. There are only 2 network ports on the rear of this unit so I had to switch some items to wifi.
A plus for this router is that there are 2 SID's. One 2 GHz for regular wifi and one 5 GHz for streaming Wifi.
One problem that I have is about every 2 weeks I need to reboot. I had to do this with my old modem so I suspect it has something to do with comcast service. I put an electronic time on the modem to reboot once a week.
Otherwise works well.
4 Stars By Lindsay on 2016-02-08
It's nice because it's both a router and a modem
A person from Time Warner support told me in private that this is what he uses at home, so I upgraded my ancient router to this. It's nice because it's both a router and a modem. However, it seems to be slowing down my connections a little, and I occasionally lose connectivity and need to restart the router to get the internet working again. It's pretty frustrating. I even called Time warner's support, and they said it's not the landline connection, and it's definitely the router's issue.
5 Stars By John on 2015-01-15
Full range coverage, easy to set up, & versatile
I'll start this out by saying that I've never purchased a modem, router, or modem/router combo before. I had no idea how to set one up or what I'd need. With that being said, I took this out of the box after I ordered internet from Cox, plugged it in, got a connection, pressed the secure connection on the front of the modem/router case, and was connected. Didn't even need to enter a password or change the username.
The secure connect feature on the front of the case can be pressed/held while connecting to your PC/Laptop and it will connect automatically. Furthermore, you can also connect the standard username/password way and change it afterwards.
As for the 5.0 & 2.4 ghz, I honestly don't know about it. I know I've got full bars anywhere in my two story house, so you should be fine in an apartment or ranch home also. With a 50 mbps connection, you'll easily tap it out and use it to the max, easily.
End result, if you want a Modem/Router combo box and happen to have Cox Cable, then get this without any doubt. It's so easy to use that it didn't even come with instructions; just the item, ethernet cable, and power cord. I'd buy this again and recommend it highly!