Real customer reviews - Average rating: 4.1 Stars
5 Stars By C.Hilton on 2016-12-16
wonderful and relaxing
I love love love this.
I had looked at these online and had actually chosen a different one and put it in a list. The one I had chosen was the more popular one among the ratings. However, my husband got on and ordered this one for me instead of the one I had saved and I am really impressed with it. He took more time than I did to read through individual reviews on these and had found that this one is bigger than the other one. At the end of every night I use this and don't have to bother my husband for back rubs constantly anymore. It doesn't get super hot and feels like it's a great quality. Super easy to plug in and use, easy directions that leave very little to the imagination. This has a safety feature that shuts off after 15 minutes to prevent anything bad from happening, whether it be malfunctions or injury. You can however turn it right back on after if shuts off, if you so choose.
This is about the length of my torso. It has two settings for the massage, which are opposite directions that the balls rotate.
3 Stars By Il duce on 2016-03-02
Got a dud on the first pillow
This massage pillow arrived yesterday and I quickly hooked it up and turned it on only to find out that half of it doesn't work, It neither lights or heats up! Judging by the packaging condition and the miles of tape on the box I am 100% certain that I received a repackaged pillow. So this is being returned and hopefully I get a brand new one as a replacement and not another refurbished one.
2 Days later and BTA-MALL had a replacement in my hands and this one heats up on BOTH sides! Raised my product review up due to the tremendous replacement service through amazon.....still waiting to see if this replacement pillow will continue to function.
5 Stars By BTA-MALL Customer on 2015-10-26
AMAZING LOWER BACK RELIEF!
I am in love with my purchase. I love the size of this item because I can take it anywhere with me. The shiatsu massage is my favorite because it really knows how to work the key problematic areas. My lower back is always aching and with the kneading technique this item has is amazing! The heat is also wonderful because it allows the increase of blood flow which is the first step to healing! I highly suggest buying this item for yourself - it is also the perfect size for gifting in my opinion.
5 Stars By BTA-MALL Customer on 2015-10-27
It is also easy to position in the chair
I have tried other back massagers and they either have not provided enough pressure or have made my back sore. This one provides ample pressure without causing soreness or pain. It is also easy to position in the chair. Love this massager!
5 Stars By Ronald A. Cook on 2016-03-24
it works great, however do not over do it it as ...
it works great, however do not over do it it as i did the first day or 2..the instructions state 15 minutes..yes, this is correct..not doing it for about 4 or 5 times in a row. i, now use it in the morning and again in the evening..it is a great help.
1 Stars By Nina on 2017-03-10
Horrible horrible product
Horrible horrible product!!! It just stopped working after three uses!! THREE USES!! I have never been so mad in my life! Do not purchase this product as it probably is a used item!!! CHEAP Product! DONT BUY!!!!!!!!!
5 Stars By BTA-MALL Customer on 2015-10-28
I am very happy with my purchase
I am very happy with my purchase. The item is well made and easy to use. Opened up the box, plugged it in and was ready to use.
It has really helped with my back pain. It is easy to adjust to the lower or upper part of the back and the heat option is also a plus.
5 Stars By AmyW on 2016-03-16
Great for the office and Home!
I bought this for work and it's awesome! I shared with others at the office and 5 other coworkers purchased this! Only downfalls for me personally is, using it in a rolling office chair is tough, the cord gets tangled and unplugged a lot. Other than that, no complaints! It gets super hot, which I personally like, I believe it would depend on the personal preference in this area.
1 Stars By Ali Alradaan on 2017-01-24
The controller was missing. Who ships out a massage cushion without a controller, I can't even switch it on.
3 Stars By BTA-MALL Customer on 2016-12-01
Brings nice soothing relief!
Received this massager yesterday and have been enjoying it in my office chair. It offers 2 directions and heat on/off. It doesn't have a timer to set it for longer massages so it turns off in about 10 minutes. Feels good on my lower and mid-back.