Real customer reviews - Average rating: 3.6 Stars
5 Stars By Melissa on 2015-10-30
Get it-trust me. ESPECIALLY if you wear braces....
I wanted to use this numerous times before reviewing. I can for sure say I am 100% pleased with this little system. Very nice, good quality, and cleans my braces and gums amazingly well. It was such a relief as a braces-wearer (if you wear them, you know how painstaking it can be cleaning them!). Great price, too.
5 Stars By Vitaly K. on 2017-04-13
I like the product. They send warranty replacements if broke down.
I use it for two years and generally I love the product, especially water floss, toothbrush is okay.
It actually broke down two times, but they have warranty and my jetpik was replaced and shipped very fast. First when i started using it i always left it in charger and it lasted for a year. After they replaced it first time i charged only when necessary but again it lasted a little less than a year. So if issue is in battery i dont know if the way you charge it makes any difference.
During those years I bought two other sets as presents, and they work fine so far.
5 Stars By Carol H. on 2016-04-15
Wonderful system--a recommended buy!
I guess my expectations were up in the air before I actually got to try it. So, I can say that my expectations have been exceeded. This machine really does clean your teeth. And it does it with just one power unit, one tiny charger, and two small attachments--the actual toothbrush and the water glosser. I was dubious about the flossing function, but it really does work. You have both the action of the water jet plus actual floss. Amazing. I do not like flossing my teeth manually. So having both floss and the water jet make this machine particularly valuable. The toothbrush function is adjustable and I find that I always allow it to go through its entire cycle, rather than losing patience and stopping early. I have had no problems with the charge or the unit's holding its charge. Big that changes, I shall update my review.
The only reason I bought this device in the first place is that my electric toothbrush and separate water pick devices were "lost" during my recent transcontinental move. As annoyed as I was at that, I finally gave up on finding those units. I knew needed to replace them. Rather than pay to the tune of more than $200 at the local drugstore, I turned to BTA-MALL. Of course they sell all the usual powered toothbrushes and dental irrigators, but I was definitely intrigued when I saw the Jetpik being offered. The price was good, less than what I would have had to pay for even one of the usual separate units.
My thought was to give it a try and return it if I did not like it for any reason. So now that I have been using it for several months, you would have to pry it from my clutches if you were trying to get me to go back to my old equipment.
The only negatives I can come up with are the following:
1. It only comes with two floss cartridges and the irrigator part of the system will not work without the floss. Packing the new unit with a five or ten pack of floss cartridges would be preferable to having the new owner feeling like She was not going to be able to keep using the unit before being able to get more cartridges. Having only two of them in the initial kit seems unnecessarily chintzy to me.
2. It is not too obvious how to get the irrigator tip fully seated into the power unit so that it does not pop out when you start running fluid through it. Just make sure that the tip is in fact locked in place before you actually try to turn it on. This is annoying and could easily be rectified by a little more engineering attention.
3. It I have yet to determine how I can get the tongue cleaner head that appears to come with several of the Jetpik kits I see on BTA-MALL. I shall keep investigating this. I do want to try that part of the system as well. I do not think the system should be packaged or sold without all of its parts. Again, this seems to me to be chintzy on the part of the system's Chinese manufacturer/supplier.
With all of that, I would still heartily recommend this machine to anyone looking to get a new electric toothbrush or water pick. Using this with my favorite polishing-whitening toothpaste gives me bright shiny teeth that I know are really clean as they should be.
2 Stars By Basma Khan on 2016-04-12
Died in 6 months
I was extremely excited for this brush to come in. The floss option was difficult to understand. I used the toothbrush for approximately 6 months when it started to switch back into flossing action on it's own. I emailed the manufacturer and called and didn't receive a response. Was about to give up and called BTA-MALL and they are sending me a shipping label and crediting the total onto an BTA-MALL gift card. Think I'll stick to Sonic care and Oral B products. Might be a little pricier but last a lot longer.
5 Stars By Rick N on 2017-05-06
This is probably the best tooth cleaning device I've ever owned. My wife and I bought it because the dentist recommended one and this was the one we picked because of the reviews. We use this product every night and the dentist saw the difference.
The only con is that the battery doesn't last too long. I feel that it looses power of I use it after my wife. It comes with 2 different heads : one for me and one for my wife.
Great device, I would recommend it.
3 Stars By BBKING on 2017-06-22
Not what I expected after rrading reviwes
The device arived on time
The water tube connecting the cup is short
It takes quite some time until the jet starts - until sll the air is out.
The jet presure adjustments knob is very hard to move and its hard to find the proper pressure that will do the job without causing pain
I have waterpick portable that its battery is in its last stage however it still cleans better, much more comfortable and has different jet heads that are better suited
Overall - I should have ordered a new waterpick
5 Stars By Omar Wilson on 2017-01-18
does an amazing job worth the money
Floss ed right after using this to see if it worked and I didn't get any mess....does an amazing job worth the money.
1 Stars By Fishchief on 2016-03-25
Poor performance and customer service support
JetPik, misleading, false advertising, poor performance, product did not work properly-wouldnt hold a charge. Now it just quit working and the return policy does not allow me even to secure a replacement. Anything has to be better than this product. To all buyers buy anything but JetPik.
5 Stars By likeafeather on 2015-08-30
I love this little mashine. Very portable and easy to use. I also love the fact that it has a string floss in addition to water floss. Very happy!
5 Stars By crystal fernicola on 2017-06-08
Love it!!! Awesome!!!