1 Stars By Maloney Balogne on 2017-08-06
Stopped working after 2 weeks (*EDIT*)
All of the sudden it won't turn on. Sounded decent when it was working
*EDIT* 8/10/17 - The promise of a "Warranty" is meaningless when a seller won't respond to requests for support. Sure they'll post Comments like the one below - anything to make them look good to a potential customer surveying the Product Reviews - but when you actually reach out to them, you get no response. After posting this negative review, MPOW never reached out to me despite saying they would in the Comment below, and they didn't respond to emails from me. I'm starting to realize that most "Warranties" on BTA-MALL are worthless, because the seller just won't get back to you.
tl;dr Avoid this company & product; once it breaks they won't respond to you
5 Stars By Just an BTA-MALL Customer on 2017-07-16
Great headphones, am pleased
So far they are great. They arrived on time and where simple to pair. They very nice in person nicer then in videos in my opinion. They feel great and in my opinion they were a great buy. I am not disappointed at all. I will update this review in the next within the next fifteen or so days.
The headphones still work great and I am overall pleased. I was surprised about the battery life. They lasted me about 4 and a half days before they died (battery ran out of charge) and I use my computer a lot. They feel great. I forgot to mention when I first reviewed this product that I had a little problems with the controls, but I am used to them now. and have no problem.
I did have one problem however and that was that they (the headphones) started braking up at some point and I was within five feet of my computer. However, this problem may have been caused by my computer or the Bluetooth adapter in it. I restarted the headphones but I still encountered the problem. So then I unplugged my adapter from my computer and plugged it back in- same problem. I then connected the headphones to my phone and they worked. After this I connected the headphones back to the computer and they started to work again :). This was however a minor problem and for the last 15 days or so I encountered no problem. Plus the problem might not have been caused by the headphones.
There is also a minor problem with the user Manuel, but really it wasn't a problem at all for me. That thing (not really a problem) is that the English in the Manuel has some grammar mistakes
Note: The one "real" problem I encountered may make it seem like the range of the headphones is bad, but it really isn't honestly. I can walk about fifty feet in my home and I still get good reception.
--Update-- (10-20-2017) They still work fabulously and am really pleased with them. They have also just about payed off for me because before now I always bought wired headphones and somehow, no matter how careful I was. I always managed to break the the wire before the end of the month. The headphones I used to buy each month averaged about $10 each. Since three months have passed and the Mpow Bluetooth headphones cost $25 I saved about $5 already and these headphones still work fabulously. They are much better quality then the average $10 I used to buy and much more convenient.
It has been about three months since my original purchase of these headphones on July 13, 2017.
--UPDATE (LAST UPDATE UNTIL BROKEN)-- It's been nearly nine months since I have purchased these. They still work fabulously amazing. It is a miracle they are still not broken because as said above I break headphones within a month. So far this saved me from buying nine twenty dollar headphones from Walmart or wherever.
-Just an BTA-MALL Customer
on 2018-01-14 Good Quality, Uncomfortable Fit (for me)
I have mixed feelings about these headphones. I did a LOT of research (YouTube videos, online reviews) trying to decide which to go with (mainly between this and a few other Mpow headphones - 059, H2). I was upgrading from a set of $12 Sony headphones that were great when I first got them (7 years ago), but years of being in a backpack with no protection had left the padding torn and it was time for a replacement. The Mpow Thor seemed like it might be similar to them ("on ear"/lightweight) with the added Bluetooth bonus.
I want to be more excited than I am about them.
Bluetooth (with wired option)
(These may be ear-specific)
So, my main issue has to do with the way they sit on my ears. They don't sit ON my ears... the opening is almost large enough to be "over ear" but not so large that that is a possibility. Instead, they rest uncomfortably between the two options. They are slightly painful to wear for longer than a few songs. They also get hot, but I can't tell if this is due to the headphones themselves or the pressure on my ears that makes them hot and it's transferring to the headphones or a combination. I'm now wishing that I had gotten the "over ear" headphones or a different brand.
I'm hesitant to give a 3-star review because in general, the headphones are good quality and might feel fine to someone else. The padding itself is nice. It was nice that they included a carrying bag, but it's flimsier than it looked in some of the unboxing videos and instantly collects lint. If they fit me, I'd probably give them a 4 or 5-star because they are great for the price.
Patozon has excellent customer service. They contacted me and offered to send the Mpow 059 Bluetooth Headphones Over Ear, Hi-Fi Stereo Wireless Headset, Foldable, Soft Memory-Protein Earmuffs, w/ Built-in Mic and Wired Mode for PC/ Cell Phones/ TV
to try. The 059's are a better fit for me. I'll review those on that page.
4 Stars By BTA-MALL Customer on 2018-01-11
First pair stopped working unexpectedly, free replacement pair is so far so good.
After less then a month the light doesn't come on at all. They appear to have stopped working altogether. I can get them to play while plugged in, which would be great if they weren't bluetooth headphones. However, I bought them FOR the bluetooth capability. Seems to be a reoccurring issue with MPOW. Sounds best to avoid them for bluetooth products.
EDIT: After posting my original review, I was contacted by the seller. They sent a replacement with no questions asked. (They sent it before even letting me know.) So far the new pair is working as promised. I will post another edit if I have any issues, but as of right now I am satisfied.
3 Stars By Myron J. Grubaugh on 2017-12-20
Not a very good set of bluetooth headphones! But great customer service!
UPDATE: 1/10/18 - I received an e-mail from the vendor after they read my review. Without me asking, they offered to send me the MPOW 059 set of bluetooth headphones, at no charge, as a way of thanking me for being a customer as well as wanting me to be a happy customer. I gladly accepted, and got the 059's a few days later. I must admit, the 059's are more comfortable than the Thor's, as they have an oblong ear pad. I am also happy to report that I have had no phasing of the noise, or the buzzing that were present in the Thor's!! While I won't change my rating of the Thor headset itself, I will give a big 5 Stars to Mpow's customer service. They recognized a problem WITHOUT me having to call them about it, reached out to me, and replaced the defective product with on that is working fine, and really sounds very good. Overall, I'm really pleased with the sound. Hopefully, I will still be pleased many months from now. I'm also very pleased with a pro-active Customer Service group who doesn't wait to be contacted. Yes, I put up a negative review, and yes the 2 stars is what got their attention. But, they could have just punted on trying to make a customer happy, and they did not!! Kudo's to them for that! I bumped this rating up to 3 stars in recognition of their customer support!
I bought these hoping they'd give me a reasonably decent wireless headphone I can use at work. The sound is OK. These aren't going to be mistaken for an set of Audeze headphones. But, I didn't pay for that level of sound quality. They connect easily to my computer and to my iTouch. When they are solidly connected, the sound is pretty good. They lack in low end, and can sound tinny at times, but I knew that going in. They do have dramatic bluetooth range. I can wear them all over our building and stay connected, until I get enough walls between me. But, within 75 feet, the sound stays pretty rock solid....except when it isn't. See below!
The problem is, they have this very annoying tendency to phase the sound. The sound starts to fade in and out and go back and forth between speakers, and sometimes develop a buzz to it. Then after a several seconds it resolves itself and goes back to "normal". And, I'm usually sitting with 5 feet of my laptop here in my office when it happens. It sounds like the receive clock is drifiting out of phase with the receive data and it's not being D/A'd accurately. It happens quite often, and it's really annoying. The volume also tends to wander around on me, without me making any attempt to change it.
They are well made, solid feeling, and reasonably comfortable. They do become irritating on my ears after a couple of hours. But, taking them off for few minute break usually resolves that. I don't have big ears at all, nor do my ears stick out. However, the round cup seems to sit on the edge of my earlobes and that's what gets irritated!
Overall, I'm very disappointed with the sound. I would not recommend these to anyone based on my experience. And, I'm pretty sure I'm past the point of return, or at the point of know return, if you will!! So, I'm stuck with them.
I'm going to look at the HESH2 and HESH3. Considerably more expensive. But, I need something better than these. Sorry. I really, really wanted to like these, especially for the price they sell out. Just didn't happen.
5 Stars By Arlene Regos on 2017-11-29
♡•SUPERB REPLACEMENT RECEIVED•♡
The sound of these headphones was awesome unfortunately I could not wear them for more than 45 minutes at a time. Never did I realize that I could have such sore ears! The pain lasted for hours and I was not even able to sleep on my side. They would work fine if I had the nerve to cut off my ears, unfortunately I'm not a very good artist! More suitable for someone who has ears that are less than one and one quarter inches. ☆UPDATE !☆ Upon return, the company reached out to me and PROMPTLY sent a replacement WITH A NEWER MODEL which has EXCEPTIONAL SOUND EVEN BETTER THAN BOSE & BOHM !!! The FIT AROUND THE EARS IS PERFECT !!!♡
PADDING ON TOP OF HEAD IS BETTER THAN BOHM & BOSE !!! Unlike the BOHM, this one DOES NOT FALL OFF A NORMAL SIZE HEAD WHEN YOU PUT HEAD FORWARD OR BACKWARDS !!!! HAS NOT BEEN PLUGGED IN FOR 3 DAYS & BATTERY IS STILL FULLY CHARGED FROM 1st CHARGE ?! Sending this pair to my sister Eva in California & ORDERING A FEW PAIR FOR ALL MY LOVED ONES & MYSELF AS WELL. The email correspondence from this companies representatives were WAY ABOVE WHAT ONE WOULD CONSIDER EXCEPTIONAL CUSTOMER SERVICE. X♡X
5 Stars By George on 2017-12-23
Decent set of wireless cans at a good price point
Okay, I am revising this review by adding TWO more stars, and here's why. Not soon after my initial review, the MPow guys contacted me to address my concerns, which I didn't at first notice. So fast forward a few months, I got an email from MPow, asking about the headphones again. I was pleasantly surprised, because 1) I wasn't really angry about the headphone to begin with, and 2) They were awesome enough to offer me their updated headphones to try. MPow really impressed me in that regard. So two thumbs up to the MPow team. By the way, the replacement headphone were very good, sounded great and the fit was top notch!
Got this when they had a sale going on, thanks to Kinja Deals for the heads up. The sound is good, quite surprising to me actually. You'd understand when you get your hands on this. It feels kind of light and unsubstantial, almost toy-like, but it works well for its purpose. Wireless or corded (via its built-in headphone cable jack), the sound comes out neutral but good. No bass whatsoever, but decent sound nonetheless.
Would've given it four stars if not for the fit of the ear cups. For this headphone, the width between the ear cups are wide and are very symmetrical. Also, there is no give from the front/back orientation when I put them on. On top of that, the ear cups are round as opposed to oval and too small to fit flush with my ears within it. So all that mean is this thing feels awkward on my noggin. I'm constantly trying to adjust to make it feel right.
I only use it at work occasionally and I got it for a good price, so I'm not gonna knock it too much.
4 Stars By Andelu78 on 2017-11-30
Sound goes in and out.....very annoying!
I have had these headphones for less than 2 months and have used them maybe a dozen times. The left ear constantly goes in and out. I thought it was a battery issue. It wasn't. Fully charged, it went out again within the 1st 5 minutes. When they do work, the sound is pretty decent. But besides that...blah! No support available. Well, you get what you pay for.
UPDATE: Customer service contacted me via email soon after I posted this review (originally a 3 star review). They apologized for the defective unit and said that they are already sending me a new one. Great customer service! If this one lasts, I will definitely bump it up to 5 stars.
5 Stars By Charles S. Pickard on 2018-03-04
WOW!! SECOND LOOK - Excellent fidelity and clarity for such a low price.
This is an updated review of the Mpow Thor Bluetooth Headphones. My original review was "OK", as there were no instructions included in the box. I've reviewed a lot of high--end headphones and returned both BOSE and Sennheiser headphones that didn't perform to my standards for the price. e. No, these are not noise cancelling phones, no they do not cover all the sound spectrum of the human ear, but for $30, they are an absolute steal. I've spent $100-$200 on headphones that don't sound any better. I have some pretty serious high end stereo equipment, and my test is simple. Do they sound good? Are they comfortable? Are they worth the money? Yes. Yes. Yes.
This company contacted me and asked me to review them again and sent a replacement, as the first pair I bought for a client who lives in a wheel chair, is 93 years old, and can't hear the TV. She couldn't see any difference, so I gave them a quick listen and concluded they did work For the low price, I didn't think they merited a serious listen. I have headphones that cost $300-$500 and didn't feel they deserved a serious review.
WOW!! says it all. I have just spent 8 hours listening to them with all types of music on my Apple I-phone and coudn't believe the quality of sound for such a low price. They are also quite comfortable, easy to adjust, and also have a good battery life. This is one of the best buys I've made in a long time for something that sounds this good. They are so damn good I'm going to explore their entire line, and X-m,as is coming, and 4 grand kids....new I say more?
1 Stars By awsome on 2017-11-14
I would not recommend this product or this company
I would not recommend this product or this company. I had purchased this product and had it only a few week and It is not working properly. I contacted the company and would not help me. They do not stand by their product. If it breaks it breaks.