2 Stars By M&M on 2018-01-17
Great device, poor app coding.
I liked how easy this was to unpack and begin using. Once the app was installed it immediately recognized the storage and the menu was easy to follow. However, once I selected the pictures and videos to move, this is where it went all wrong.
The process began and stopped at 97 pictures then froze without further progress and I had to force disconnect the device and close the app.
I did this repeatedly with similar results. I determined the app would always try to start on the original job I set up to move all pictures and movies and would not clear that job to a lesser number to avoid freezing the process.
After uninstalling, reinstalling reconfiguring the app several times, the original job never cleared or worked. I believe the app memory management is faulty and causes the freeze during the process.
5 Stars By Jessica Yuan on 2017-10-05
Easy to use
Very easy to use. Used this product to clear some space for my phone and the transfer was really fast.
1 Stars By Joseph on 2017-11-24
The item I received was determined, by the Kingston Company, to be counterfeit. Buy this directly from Kingston if you want to be sure itâ€™s genuine.
1 Stars By June on 2018-01-03
I am very disappointed I have an iphone with over 2000 pics in ...
I am very disappointed I have an iphone with over 2000 pics in there so I really wanted and needed this to work I thought the brand Kingston would mean that it would gen great
You stick it in and the app comes up to download very easy to navigate the app simple to choose the transfer or view your pics
But the transferring is horrible
It drains my battery and after 5 minutes or so it keeps giving me an error message so I have to try the transfer afian so this is day four and I am continuing to try after dinner and yet only bout 100 photos have transferred
I am going to try a few more days and give up
It drains my battery so I have to log in my charger and take this out and it doesnâ€™t seem like after four and five hours a Day hat much has been transferred
1 Stars By Lilscoop on 2018-03-01
Photos Disappeared Off Bolt Following Photo Transfer!
Worth zero stars. Had just transferred photos from my iPhone 6s onto the bolt when I started scrolling through them when suddenly dozens of images started disappearing, leaving empty white blocks where photos had previously appeared. I even clicked on the empty white blocks to see what would happen and a blank black screen appeared. I emailed the company and so far havenâ€™t received a reason why this occurred. And I did not select the delete button. And this is a brand new bolt! And when I detached the bolt and reattached it to the iPhone, I kept getting an endless spinning circle. I had to detach the bolt and reattach it yet again. But those photos on the bolt that disappeared after having transferred into the bolt are still gone...nonetheless...Not good!!!
1 Stars By JD on 2018-03-07
Hopefully most people had better luck than I
I had trouble with this memory stick from the start. Contacted support and I did not find their thoughts helpful. I thought maybe it was the app I needed to download so I uninstalled and installed it 3 times. I waited for hours and hours ( tried for 3 weeks at various times) and each it drained & wrecked havoc with my phone battery.
After 3 -4 attempts to rectify the issue by email I just gave up. I did not want to send stick back because somehow it was able to download about 100 pictures but I had deleted them on my phone and now can only see them if I plug this flash into my PC. I did not want to delete pics off of the flash either as I did not want to share my photos with strangers by sending it back for refund. In fairness they did ask me to call them but I just did not want to deal them trying to figure out if it was my iPhone 5/ their app or defective drive. Hopefully most people had better luck than I.
1 Stars By DLG on 2018-03-15
I returned it. I have a lot of images on my phone, and downloading them was extremely slow In fact, my fully charged phone ran out of juice before the images downloaded, and when the phone "died," none of the "downloaded images" were saved to the device. Next I tried downloading a few at a time, but that, too took forever. I decided to just upload to the cloud and download the ones I wanted onto a hard drive connected to a computer. And returned the item - thanks BTA-MALL for the quick refund. (I'd give it no stars, but that is not an option, apparently)
5 Stars By Levng on 2017-12-15
Another great product from Kingston. I always trust Kingston products and a right decision is made again this time.
5 Stars By Kellerman Marich on 2017-10-19
Just Plug In & Transfer
This photo traveler is just plug into your iPhone and start transferring your photos once you have installed the Bolt App that you download. Just follow the simple prompts on the app. This is a Five Star product....
5 Stars By JT on 2018-04-05
Purchased the Kingston Bolt USB 3.0 for my iPhone 8 Plus and it has worked flawless. Only had it for a month of everyday use and itâ€™s been great. I use it mainly for music from my iTunes and pictures transferring to MacBook. Great product so far!